273 Pages · 826.91 kb ·
Richard Templar
Editor's Picks Most Popular Business & Career
- Contents (Page 4) - Foreword (Page 9) - Introduction (Page 11) - Part I: Walk Your Talk (Page 18) - 1 Get Your Work Noticed (Page 21) - 2 Never Stand Still (Page 23) - 3 Volunteer Carefully (Page 25) - 4 Carve Out a Niche for Yourself (Page 27) - 5 Under Promise and Over Deliver (Page 29) - 6 Learn to Ask Why (Page 31) - 7 Be 100 Percent Committed (Page 33) - 8 Learn from Others’ Mistakes (Page 35) - 9 Enjoy What You Are Doing (Page 37) - 10 Develop the Right Attitude (Page 39) - 11 Be Passionate But Don’t Kill Yourself (Page 41) - 12 Manage Your Energy (Page 43) - 13 Never Let Anyone Know How Hard You Work (Page 45) - 14 Keep Your Home Life at Home (Page 47) - Part II: Know That You’re Being Judged at All Times (Page 50) - 15 Cultivate a Smile (Page 53) - 16 No Limp Fish—Develop the Perfect Handshake (Page 55) - 17 Exude Confidence and Energy (Page 57) - 18 Develop a Style That Gets You Noticed (Page 59) - 19 Pay Attention to Personal Grooming (Page 61) - 20 Be Attractive (Page 63) - 21 Be Cool (Page 65) - 22 Speak Well (Page 67) - 23 Write Well (Page 69) - Part III: Have a Plan (Page 72) - 24 Know What You Want Long Term (Page 75) - 25 Know What You Want Short term (Page 77) - 26 Study the Promotion System (Page 79) - 27 Develop a Game Plan (Page 81) - 28 Set Objectives (Page 83) - 29 Know Your Role (Page 85) - 30 Know Yourself—Strengths and Weaknesses (Page 87) - 31 Identify Key Times and Events (Page 89) - 32 Anticipate Threats (Page 91) - 33 Look for Opportunities (Page 93) - 34 Make Learning a Lifelong Mission (Page 95) - Part IV: If You Can’t Say Anything Nice—Shut Up (Page 98) - 35 Don’t Gossip (Page 101) - 36 Don’t Bitch (Page 103) - 37 Stand Up for Others (Page 105) - 38 Compliment People Sincerely (Page 107) - 39 Be Cheerful and Positive (Page 109) - 40 Ask Questions (Page 111) - 41 Use “Please” and “Thank you” (Page 113) - 42 Don’t Swear (Page 115) - 43 Be a Good Listener (Page 117) - 44 Only Speak Sense (Page 119) - Part V: Look After Yourself (Page 122) - 45 Know the Ethics of Your Industry (Page 125) - 46 Know the Legalities of Your Industry (Page 127) - 47 Set Personal Standards (Page 129) - 48 Never Lie (Page 131) - 49 Never Cover Up for Anyone Else (Page 133) - 50 Keep Records (Page 135) - 51 Know the Difference Between the Truth and The Whole Truth (Page 137) - 52 Cultivate Your Support/Contacts/Friends (Page 139) - 53 Date with Caution (Page 141) - 54 Understand Others’ Motives (Page 143) - 55 Assume Everyone Else Is Playing by Different Rules (Page 145) - 56 Keep the Faith (Page 147) - 57 Put Things in Perspective (Page 149) - Part VI: Blend In (Page 152) - 58 Know the Corporate Culture (Page 155) - 59 Speak the Language (Page 157) - 60 Dress Up or Dress Down Accordingly (Page 159) - 61 Be Adaptable in Your Dealings with Different People (Page 161) - 62 Make Your Boss Look Good (Page 163) - 63 Know Where to Hang Out, and When (Page 165) - 64 Understand Social Protocols (Page 167) - 65 Know the Rules about Authority (Page 169) - 66 Know the Rules about the Office Hierarchy (Page 171) - 67 Never Disapprove of Others (Page 173) - 68 Understand the Herd Mentality (Page 175) - Part VII: Act One Step Ahead (Page 178) - 69 Dress One Step Ahead (Page 181) - 70 Talk One Step Ahead (Page 183) - 71 Act One Step Ahead (Page 185) - 72 Think One Step Ahead (Page 187) - 73 Address Corporate Issues and Problems (Page 189) - 74 Make Your Company Better for Having You There (Page 191) - 75 Talk of “We” Rather Than “I” (Page 193) - 76 Walk the Walk (Page 195) - 77 Spend More Time with Senior Staff (Page 197) - 78 Get People to Assume You Have Already Made the Step (Page 199) - 79 Prepare for the Step After Next (Page 201) - Part VIII: Cultivate Diplomacy (Page 204) - 80 Ask Questions in Times of Conflict (Page 207) - 81 Don’t Take Sides (Page 209) - 82 Know When to Keep Your Opinions to Yourself (Page 211) - 83 Be Conciliatory (Page 213) - 84 Never Lose Your Temper (Page 215) - 85 Never Get Personal (Page 217) - 86 Know How to Handle Other People’s Anger (Page 219) - 87 Stand Your Ground (Page 221) - 88 Be Objective About the Situation (Page 223) - Part IX: Know the System—and Milk It (Page 226) - 89 Know All the Unspoken Rules of Office Life (Page 229) - 90 Know What to Call Everyone (Page 231) - 91 Know When to Stay Late and When to Go Early (Page 233) - 92 Know the Theft or Perks Rule (Page 235) - 93 Identify the People Who Count (Page 237) - 94 Be on the Right Side of the People Who Count (Page 239) - 95 Be Well Up on New Management Techniques (Page 241) - 96 Know the Undercurrents and Hidden Agendas (Page 243) - 97 Know the Favorites and Cultivate Them (Page 245) - 98 Know the Mission Statement—and Understand It (Page 247) - Part X: Handle the Opposition (Page 250) - 99 Identify the Opposition (Page 253) - 100 Study Them Closely (Page 255) - 101 Don’t Back-Stab (Page 257) - 102 Know the Psychology of Promotion (Page 259) - 103 Don’t Give Too Much Away (Page 261) - 104 Keep Your Ear to the Ground (Page 263) - 105 Make the Opposition Seem Irreplaceable (Page 265) - 106 Don’t Damn the Opposition with Faint Praise (Page 267) - 107 Capitalize on the Career-Enhancing Moments (Page 269) - 108 Cultivate the Friendship and Approval of Your Colleagues (Page 271) - Postscript: Know When to Break the Rules (Page 273)